Job Title: Account Executive
Department: DSC
Reports To: Founder & President
FLSA Status: Exempt
Position Summary:
This role is primarily responsible for new client acquisition of companies that meet the DSC division's Target Client Profile (TCP). The secondary responsibility of this role is to maintain all account management responsibilities, such as project acquisition, agreement renewal, cross-selling, etc. The Account Executive is responsible for assisting clients in aligning with Reclamere’s preferred InfoSec security stack. The goal of this role is to operate autonomously (80%+ of the time); it is also essential for the A.E. to know when other DSC team members should participate. This position maintains a thorough working knowledge of and adheres to the policies, regulations, and procedures of Reclamere, Inc.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must satisfactorily perform the following; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Communicate InfoSec security stack technology standards, business value, and risks associated with the cyber security landscape. Additionally, articulate how Reclamere solutions can mitigate risk, solve operational challenges, and deliver support to clients.
- Establish clear expectations with clients and fellow team members in every area of interaction. Adherence and understanding of Reclamere’s defined sales processes.
- Resolve client inquiries expeditiously and professionally.Prepare sales quotes, proposals, and other client-facing deliverables to meet client service requirements.
- Attend community and networking events to foster an ecosystem of complimentary trusted partners to whom you can refer clients and from whom you can receive referrals.
- Association Engagement – participate in tradeshows and other association-related events.
Competencies:
To perform the job successfully, an individual should demonstrate the following.
- Understanding key information security concepts such as risk management, compliance standards (e.g., HIPAA, GDPR, NIST), and common threats (e.g., phishing, ransomware).
- Proficiency in uncovering customer pain points and aligning security solutions with business needs.
- Building long-term, value-driven client relationships, emphasizing collaboration and mutual success.
- Analyzing a client’s current cybersecurity posture and identifying areas of vulnerability or improvement.
- Demonstrating the ability to effectively navigate pricing discussions, objections, and contract terms.
- Balances team and individual responsibilities. Contributes to building a positive team spirit.
- Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date.
| Accountabilities |
Definitions |
| InfoSec Project Sales |
An information security project by a Managed Security Services Provider (MSSP) involves assessing vulnerabilities, implementing security controls, ensuring regulatory compliance, and providing continuous monitoring. It strengthens cybersecurity posture, mitigates threats, protects sensitive data, enhances incident response readiness, and supports business continuity through proactive risk management and tailored security solutions. Average Project Value = |
| InfoSec Monthly Recurring Revenue |
An information security Monthly Recurring Revenue (MRR) agreement by a Managed Security Services Provider (MSSP) delivers ongoing cybersecurity protection, threat monitoring, compliance support, vulnerability management, and incident response. This proactive service ensures continuous risk mitigation, regulatory adherence, and robust data security, providing businesses with predictable costs and enhanced cyber resilience. Average Agreement Value = |
| Account Executive |
Revenue & Sales Quota Achievement
Lead Generation & Prospecting Activity
Customer Engagement & Relationship Management
Sales Cycle & Conversion Metrics
Compliance & Documentation Accuracy
|
| Reclamere |
Clear Sales Goals & Performance Metrics
Robust Sales Enablement & Training
Technology & CRM Support
Defined Sales Process & Lead Qualification Criteria
Compensation, Incentives, & Growth Opportunities
|
Qualifications:
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education/Experience:
Bachelor’s Degree (Preferred but not always required): Fields such as Business Administration, Marketing, Information Technology, or Cybersecurity. Five to ten years of proven/documented experience in information security/technology sales.
Language Ability:
Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.
Mathematical Ability:
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.
Reasoning Ability:
Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
Basic understanding of office applications, including MS Office (Word, Excel, PowerPoint, Outlook), Communication and collaboration tools (MS Teams, Skype, etc.), and software such as Connectwise.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. This is a hybrid work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.